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Sleep Science for Safer Journeys: The Impact of Fatigue on Road Safety with Dr. Nicholas Mabbott

Sleep Science for Safer Journeys: The Impact of Fatigue on Road Safety with Dr. Nicholas Mabbott

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In recognition of Distracted Driving Awareness Month, we’re privileged to feature a special episode with Dr. Nicholas Mabbott, a seasoned fatigue risk management specialist, packed with actionable takeaways and groundbreaking insights. Dr. Nick shares the science behind sleep, health, and fatigue—and their significant impact on road safety. Backed by science and solid research, he emphasizes the importance of getting quality sleep every day and taking regular breaks while driving to stay alert. Tune in to explore the profound impact of fatigue on road safety and learn practical strategies to mitigate fatigue to ensure safer journeys for all.

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Real leaders leave a legacy. They capture the hearts and minds of their teams. Their origin story puts the safety and well-being of their people first. Great companies ubiquitously have safe, yet productive operations. For those companies, safety is an investment, not a cost for the C-suite. It’s a real topic of daily focus. This is the Safety Guru with your host, Eric Michrowski, a globally recognized ops and safety guru, public speaker and author. Are you ready to leave a safety legacy? Your legacy success story begins now.

Hi, and welcome to the Safety Guru. Today, I’m very excited to have with me Dr. Nicholas Mabbott. It also goes by the name Dr. Nick from Beyond Midnight Consulting. He’s a sleep and fatigue risk specialist. Today, we’re very excited to have the first of two conversations with Dr. Nick. Today, we’re going to get into the topic of Distracted Driving Awareness Month and get into some very specific, tangible ideas around distracted driving and sleep and fatigue and how it impacts driving. Dr. Nick, welcome to the show. Very excited to have you with me.

Thank you very much, Eric. I’m looking forward to this podcast.

Maybe let’s get started with a bit of background about yourself and how you got into this space of sleep and fatigue.

Yes, it was an interesting transition because I started out life at 14 years old as a timber worker.

Wow, very different.

Then after 18 years, my then-wife gave birth to twins. After five weeks of having twins at home, I handed my notice in because I was concerned, I would not be able to count to 10 anymore. I was losing a lot of sleep at that time. I then transitioned into university in psychology. During my tenure at Murdoch University in Western Australia, I was fortunate enough to work with an internationally recognized a fatigue expert, Associate Professor Lawrence Hartley, who has a lot of colleagues in the States and Canada. I did a bit of work with him interviewing truck drivers regarding fatigue and stimulant use. That’s where I got my teeth into it. I really enjoyed the fact that these truck drivers who we all thought were the terrors of the highways were actually better behaved than most normal drivers of passenger vehicles because that’s their likelihood. They needed to ways of either getting a little bit of sleep here and there whenever they needed to or taking a few stimulants, whether they be just low-grade stimulants across the counter. Some of them did take a little bit harder stuff, but I’m not going to encourage that, obviously.

But a lot of them had some really good ideas for managing to avoid fatigue and keeping other drivers safe on the road. So, I walked away from that with a very big respect for long distance truck drivers, even though a lot of researchers still target them for some reason. When you look at the crash statistics, they feature very low compared to passenger vehicles.

Interesting.

Yeah. And then I went into this group called ARRB Transport Research, and I spent eight and a half years as a research scientist and then I thought, now I need to get out of here and walk away from academia and get into practicing what I know with the aid of… Well, with the idea of helping people to do better than they currently do. Because what I learned along the way, it’s not that much about managing fatigue, it’s more about managing your sleep so you don’t become unstacked in the first place. That was the transition over about 28 years.

Interesting. Let’s touch a little bit on roadside safety because almost every employer that has either employee that are in a fleet of vehicles that are moving between locations, not just transport vehicles, but you’ve got utility workers, you’ve got a lot of repair workers that are regularly on the road for different elements of work. Almost every employer has people that are coming in before their shifts or after their shift, driving to work. Something that I think impacts almost everybody, and we hear of the toll of roadside safety. You are involved in many investigations, unfortunately, after the fact. Tell me a little bit about the case for roadside safety and why organizations should focus on it.

Currently, the focus on it is quite good with most organizations. However, it’s some of the ideas that drive that focus is a little incorrect. For example, a lot of groups, if you are driving more than 60 minutes to or from work, they may get you to do a journey management plan. What I say to them is the length of the drive is important, but what is more important is how much sleep that driver has had the previous evening before getting in the vehicle and driving, because some of crashes that I’ve investigated have been as short as five minutes and 35 seconds driving the vehicle.

Really?

The bulk of them tend to be within the first hour of driving. I mean, that’s not the case with all drivers, but we need to recognize that it’s not just the length of the drive, and it’s not just how long a person is awake, it’s how much sleep they’ve got, and therefore, how much brain fuel do they have before they start the drive. So that’s It’s just the important thing to remember for anyone running a business that has people driving to or from work, but groups of salespeople who are traveling all over the country and things like that. They need to recognize that the best drive is done when that person has had seven to eight hours of sleep the night before. Six hours is okay, five hours is not okay.

This gets interesting in that for a lot of employees, it’s very easy to understand how long you were at work. It’s easy to understand what your mental load was, physical load during the day. It’s much harder to understand how well you slept because unless you’re advocating to put monitoring devices on employees, becomes very challenging. You can know how many hours you were away from work, but that’s not necessarily correlated with sleep because you could have had 12 hours between shifts. Yes. But did all sorts of different things that kept you awake; you could have had very long commutes. Tell me a little bit about how you can address something like this in those circumstances?

It’s too hard to address it with a heavy fist, so to speak. You cannot regulate what people do outside of work. The best I have found that you can do is educate the employees with the right information, and that is that sleep is often overlooked in its importance. When I teach people about sleep, I don’t just teach them about sleep and safety. I teach them about sleep and health and wellness and longevity. And once you start talking about their personal life, that’s where people do get intrigued. They get involved and they go, all right, I want me some of that. So now teach me how to sleep better. Sure. That needs to be a part of the package. I’ve heard so many academics say to groups, you need to get eight hours of sleep, even if you’re on night shift, things like that. And I’m not bagging academics. They know what they know, and they know that eight hours is a pretty good number. But you need to help people understand that there are easy ways to get the sleep and hard ways to get the sleep and things like that. In my 28 years doing this, I’ve become something of a sleep specialist, and I have my own theory about sleep timing that has helped thousands of people, literally. 

That very brief theory, I won’t tell you the story about how I got to it because that’s quite a long one, but 16 hours and 10 minutes after you wake up, most people get a first sleep wave, which runs for somewhere between 5 and 10 minutes, and it’s just a series of three or four yawns. If you’re in bed right then and right there, you will be asleep without even knowing it. That is amazing because most people will then get in excess of seven and a half hours of sleep, which is perfect for most normal healthy humans. If you miss that sleep wave by five minutes because you’re sitting on the lounge and you want to catch the last eight minutes of Netflix, then when you go to bed, you’ll find you can’t sleep for at least an hour. And the science behind that is that the first dose of melatonin you get that actually downregulates part of your brain to allow you to sleep, actually, I think receding after that first 10 minutes, and then the brain becomes highly charged again, and you will not sleep until you get that second dose of melatonin, which comes about an hour or so later.

Interesting.

A lot of people have come back to me and say, hey, I did your 16 hours and 10 minutes. It works like a charm. It seems the one thing missing out of the sleep sciences. I did put that in my book in the hope that that would tease a few academics into thinking, I’m going to test this theory. It sounds like rubbish to me. So, I’m hoping they will because they get the funding to do it. I’ve tested it with thousands of people, and the general consensus is this works amazing.

Interesting. You talked about seven to eight hours of sleep, six being perhaps okay. What about the people that tell you, I’m special, I don’t need this much sleep, I can operate on a lot less sleep?

Yes, well, they are indeed special, but mainly only to themselves.

We all are special. 

We’re all special in some way. In 28 years and 34,000 people that I’ve been in front of, I connected with three people who honestly believe that four hours of sleep was all they needed, a bit like Maggie Thatcher some decades ago. In discussing this with those people, they were healthy, they weren’t type 2 diabetic, they weren’t obese, and they didn’t have excessive daytime sleepiness, which is my set of questions that I did them. I thought, well, this is unusual. Maybe they are okay on four. Two years ago, one of those who I kept in contact with reached out and said, hey, Dr. Nick, can you please help me get six- or seven-hours sleep? I have serious heart problems now, and I believe it’s because I’ve been living on four hours sleep. And so, I did help him get above six hours of sleep. So, I think some people can do it for a while, but I think it creeps on them, and it takes away a lot from their life if they’re not careful. If you think back to Maggie Thatcher, she ended up with early onset Alzheimer’s disease and passed away from a series of strokes, both of which are exacerbated by a lack of sleep, not caused by, but exacerbated by.

Interesting. In fact, that link between Alzheimer and sleep, I think, is getting more attention lately as well. But not the topic of distracted driving today, but I have noticed there’s been more conversation on the potential connections between the two. We can talk about that in the next podcast, The Science of Sleep. 

Absolutely. When it comes to distracted driving, one of the things we had talked about when we first connected was lucky escapes. Tell me a little bit about what those are.

Lucky Escapes are most people who drive a vehicle will, at some point in their driving life, have microsleeps. Now, the thing about… I talk about microsleeps, and I talk about true sleep. A microsleep is what we regard as a 2-5 second eye closure. In that time, you are not aware of your surroundings at all, not the roadway, not the people around you, anything like that. And for those 2 to 5 seconds, your brain trying to shut down your eyes and all of your senses in an effort to recycle more energy because you are running low. In those 2 to 5 seconds, it’s usually just enough to make your vehicle wander a little bit, and often it will still stay within the lane boundaries. It only really becomes a problem if there is a bend in the road and you’re not seeing it because if at that point, which I call stage one sleep, your eyes can be open, but there’s no one there. You know what I mean? That old saying, the lights are on, but no one’s home. That That’s what I class as driving without awareness. That driving without awareness can run for about 7 to 10 minutes, which is the total of stage one sleep.

In that time, you can stay on the road, and most people do avoid crashes, unfortunately, some don’t because if something steps on the road suddenly, the reaction time is usually three, four, or even five seconds slow, and they will hit that, and that’s the end of everything. Most people who have the two to five second microsleep, if they wander across the center line from the left-hand camber to a right-hand camber, just that movement with their head is enough to wake them up out of stage one, and they will let them return to their lane. I’ve had two cases of this in Queensland and one in New South Wales, where drivers coming towards me have drifted to the wrong side of the road in front of me. Because I drive fully aware, I have usually four or five seconds of, oh, look out. I’ll wipe off as much speed as possible and look for an exit route. I would rather hit a small tree at 40 km an hour than have a 200K impact.

Head-on collision.

I have avoided some of them. I was telling someone the other day about a very near a real lucky escape that I had with my twin babies. They were in the back of the car in child restraints. I was driving down the freeway before it was grade separated, and they had these stop lights and the orange flashing lights. The orange flash and light come on, and I had a fair bit of time before that. I just put the foot off the accelerator, got ready for the orange light to come on. When the orange light come on, I started slowing. As I come to a stop, I looked in the rear view mirror and I saw that there was a semi-trailer behind me, fully locked up, All the tires were smoking, and I literally had to run the red light and go left, and he barreled through, probably at least 80 or 90 kilometers an hour, which keeps on, reminded me. Every time I slow down to stop, I’m always in the rear-view mirror to see what’s- Never assume the others are doing what they should be doing, and they were paying attention. Absolutely. Never assume.

For that reason, about four months ago at my local shopping center, I was walking across a crosswalk and there was a vehicle coming, and I have a rule, always make eye contact with the driver so that you know that they know you’re there. I looked at this lady and she was not looking. I ran because it would have taken too long to stop and turn around. I ran two steps and then literally jumped over her bonnet to save myself going to the vehicle. When I jumped over the bonnet, two hands on the bonnet to help flip me over there, and that got her attention very quickly. 

I would imagine.

She was looking at a car reversing out in the car park. It looked like it was going to hit another car. To her, that was important.

Often, our attention goes somewhere else, not on what needs to happen.

Exactly right. I did revise it on the rules.

Let’s touch a little bit on how our brain functions and how it processes sleep and also how it gets easily distracted. Can you tell us a little bit about the science of it?

Absolutely. I’ll just give you the basic of brain the fuel that we get in sleep, and the rest of the sleep science we’ll talk about in the next podcast. Basically, when we sleep, well, actually, I’ll just go back to when we’re awake. Sure. The brain uses a fuel known as adenosine triphosphate. That is one molecule of adenosine attached to three molecules of phosphate. It’s almost like a truck and trailer configuration. This gets taken into the neuron the brain nerves, and the phosphate gets dropped into the neurons to power up the neurons so that you can do everything your brain does, looking, listening, smelling, talking, whatever. Once you’ve dropped off that phosphate, you have the adenosine molecule just floating around in the brain, minding its own business. It’s not a waste product at all because the buildup of this adenosine molecule in the brain causes neurons to stop firing off. It does this because each neuron has adenosine receptors. Once these receptors are full of adenosine, that neuron is resigned to not working until the next day when you get a new load of fuel. Sure. The easiest way of thinking this, it’s a little bit harsh, but the longer we’re awake, the dumber we get.

Less fuel equals your brain not fully working, so parts of it or millions of neurons will not be firing off, and so you are then left with some parts of your brain working and some not so good. This is what does lead to some of the distraction because you don’t have all your faculties to look down the road to analyze what’s going on around you. I mean, in road safety terms, you should be looking five seconds down the road to see what traffic is doing and looking for errant vehicles. If you’re approaching intersections, you should be looking three seconds down that intersection to make sure you’re not going to get tea boned and things like that. When you make a decision to overtake a vehicle in front, you need to do a whole lot of planning to get that one right. So, length, speed that you need, geometry of the road, everything like that. Much of this is not working when your brain fuel load is getting low. Then once you get to a certain level of low, your brain will go, okay, we need to recycle more energy. This is pretty much the missing link in safety.

Your brain gets the adenosine molecules when we sleep adds the phosphate back to it and creates tomorrow’s brain fuel. It’s very well known. In fact, one of the US researchers, Van Dongen, one of my Well, he’s on a pedestal as far as my researchers are concerned. He once made a very bold statement of saying, for every one hour of sleep, you get two hours of brain fuel for the next day. And that’s where if you get seven or eight hours, you’re going to have a fantastic day. If you get six hours, you’ll have a good morning. Once you get to one or two in the afternoon, the brain will go, not much left. How about we catch up? Maybe you should have a little Nana nap after lunch. Most people will say, oh, that lunch has put me to sleep. No, your brain has put you to sleep because there’s not enough fuel to make it through to, didn’t dinner time, so to speak. If you’ve had four or five hours of sleep, if you get up in the morning, have a shower, get dressed, have breakfast, and an hour later, get in a car to go to work, as As soon as you sit down, the brain goes, Okay, let’s do the math.

You got four hours sleep. That’s going to give you eight hours energy. It’s going to take you to about lunchtime. That’s not enough. How about right now you’re sitting down, how about we catch up? That is when the microsleep start. You can put in a very good argument and say, No, this is too dangerous. But your brain has a high hierarchy of needs. Again, this is misunderstood. The hierarchy basically states you need oxygen, you need blood, and you need energy. These are up here. After that, you need to be safe. But it’s below falling asleep at the wheel on the hierarchy.

So even if it’s dangerous and you realize, which we’re going to get to very soon, your brain can force you to go to sleep.

Yeah.

Being very aware that this is not the time to do so.

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The research has been very good at pointing that out, that some people can dig in and muster a little bit more energy and keep on going for a while. That is true, but it is short-lived, depending on the level of sleep that they have. That five minute and 35 second crash that I spoke about, the gentleman who did that had five hours sleep the night before, and the night before, and the night before. Basically, that was his average for the month. As soon as he sat down, he did a full day’s work, and at 7: 30 in the evening, which is a really unusual time to crash because that is a circadian high point, where your body temperature comes up, cortisol kicks in, and most people do not crash around that time.

But in five minutes and 35 seconds, he hit a tree, killed his colleague, and went to jail for three years. The sad part is he’s not a bad person, but he made the wrong choice, obviously, thinking five hours of sleep is adequate when it clearly is not.

You When we talked about you introduce this element about stop before you get tired, and you introduce different levels. Tell me about it, because I think for me, it was quite interesting in terms of realizing that there’s a point where we may think we’re still okay, but we’re not okay.

Absolutely. Again, this is where the public need educating on this is what happens in these different points of our drive. It was only five years that I made the choice when I’m doing a lot of my long drives, five or six hours, to actually stop before I even felt restless. Sometimes you get a little bit restless behind the wheel, mainly because you’ve been sitting too long. Your neck gets out of shape, which reduces oxygen and blood flow to your brain, and it slightly impairs you, only slightly. But I also have friends who work in physiotherapy, exercise physiologist, that talk about how as soon as the spine gets a little bit out of shape because of your sitting down position, everything starts reducing in its capabilities and capacity in the body and brain.

Interesting.

So, I made this conscious decision. I had one four-hour drive to do, and I thought, I’m going to experiment with this. I drove roughly an hour, stopped on the side of the road, took a couple of photos. It was nice scenic stuff. I always make sure I pull far enough off the road to avoid errant vehicles. That is a very important point. Also in that drive, I did two more stops. In four hours, I stopped three times. Most people, because they’re in such a hurry, would say, oh, you’ll never get there. Well, actually, I did. And not only did I get there, just before I reached my destination, less than five minutes away from this town, but a flock of goats also comes screaming down the hill and across the road. And no, I’m not kidding. And I managed to miss every single one of them. There must have been at least 20 goats. And I was doing 80 kilometers an hour. So that stopping before I got tired kept my reflexes as sharp as a tack. You must bear in mind, though, I average seven and a half hours sleep on most nights. Every now and then, I get six hours because I’m human and stuff happens.

I even play competition pool, which gives me a late night. But every night that I do a six hour the following night, I catch up by getting just under nine hours of sleep. I am fully topped up at least every second day. Now, when I got to this town after the four hours of driving and three short breaks, which in total took about eight minutes. I mean, really, it’s eight minutes. When I got there, I was fully energized. It happened to be a little old gold town. The first thing I did was check into the hotel I was staying at and get the gold pan out and go straight down the river, digging big holes. That is the difference between getting somewhere and going, I’m done. I need a wine. I’ve done that many occasions since. Now it is Dr. Nick’s law that I I’ll only drive an hour, and I’ll take one or two-minute break. I don’t expect other people to do it. But I will say that since I’ve been doing that, I have not felt drowsy once in the last five years. Yeah, I guess moving on to the next level, if you don’t stop when you are tired and you keep sitting down for longer than an hour, and let’s reflect on most road safety professionals will say to everyone, stop every 2 hours and take a break.

Which is what the car is programmed nowadays to tell you to go for a break roughly every 2 hours of driving.

Yes, it is. Yes, a little coffee light flashes up and things like that, which is almost good advice, but they’re out by an hour, I think, according to me. That’s my professional opinion. We need to stop every hour because within an hour, if you’ve had sufficient sleep, you’re not tired. Here’s the difference. When you are not tired yet, if you pull up and take a break, well, when you’re thinking of pulling up, you look down the road and you scan for somewhere safe to stop. You can find it, you can pull up, it’s convenient, you get it over and done with, you get going. Now, if you continue to drive a bit tired and get into maybe two hours, well, then it’s quite likely that the brain starts going, well, you’re still sitting, maybe it’s time to catch up on sleep and add a bit more fuel to the brain. When you get drowsy, and this argument comes up in a courtroom a lot, people do know that they’re drowsy. The best argument for that was, if any of the researchers are listening, the best argument for that was by Horne and Reina from the UK.

They put forward a really good case on people know that they’re drowsy, and what they should understand is that drowsiness portends sleep. Now, when you are feeling drowsy and you’re driving a car, most people will choose to push through because we’ve done it a hundred times. That That’s what we call risk homeostasis. You keep getting away with it, you actually believe that the risk is reduced, but it’s not. I think risk works the other way. If you keep getting away with it, it’s time that the bad stuff might happen soon. A lot of people will push through. Those who choose to think, I’m drowsy, I should stop, because I heard this guy on a podcast saying, I should stop. At that point, because you’re already reducing capacity, you look down the road, you scan for somewhere to stop, and you look and you’re, no, no, no. Oh, that would have been good as you drive past it. And so How many people agree with that statement that they have looked for somewhere, but they drive past it, and straight away they think, well, I’m not going back. That leads to the point where the brain goes, okay, you’re giving in.

Let’s get some sleep happening. At that very point of drowsiness, your brain is literally attempting to put you to sleep, and this is where the inattention becomes a Well, it becomes the main part of your drive. This driving without awareness is the technical road safety term for it, where your eyes are open, you can scan the road. The occipital lobe of your brain, the part at the back that controls the six groups of muscles around your eyes, is shutting down, which means your eyes cannot focus on anything further than about two meters away from the end of your bonnet.

Which is not a lot of reaction time.

Not a lot of reaction time. The problem there is you can see, but you can’t process. That is the extension of the reaction time right there. Two of the cases that I have done in the last couple of years, very sad cases. These were both truck drivers. I will say that only two out of my 19 crashes were truck drivers, both of them driving without awareness. And there was a cyclist just in the lane. Far enough away from the lane center where a cyclist should drive, and both of them were taken out. You could tell by the driver’s reactions that they didn’t see them at all, they just heard this little noise, and it was all over. So, driving without awareness, you might as well put a blindfold on.

You’ve got a very narrow field vision; you can’t spot things. It’s equivalent, I believe, even to being intoxicated in terms of the effect of our brain.

Absolutely, yeah. Look, I believe that driving with five hours of sleep is probably the equivalent of starting your drive at 0. 05 blood alcohol. Just a couple of standard drinks.

Just starting.

Yeah. And the longer you drive, obviously, the more tired you will get.

And correct me I’m wrong, but once you’re drowsy, from what I’m hearing, once you’re drowsy, you don’t even realize that you’re transitioning from being drowsy to being sleepy. And at sleepy, you start losing that awareness in front of you.

Yes. People, I think, need to understand the reason we do stage one sleep, which is drowsy, that is the brain’s way of saying, go and lay down because you are about to fall asleep. If we didn’t do stage one, we would literally drop where we stand because stage two, we lose our muscle control. And you’ve seen people with narcolepsy. People with narcolepsy basically don’t do stage one sleep. They don’t get drowsy. They just go from… And just crash, which is dangerous. Most of them can’t drive, they can’t work, and they can’t live a normal life because when their brain says sleep’s happening, they don’t even get time to think about it. They’re just on the. 

There’s no warning.

So, people without narcolepsy, which is the bulk of the population, will get drowsy. And as Jim Horne from UK states, drowsiness portends sleep. And at some point, when you are drowsy, you won’t know, but you will be asleep. Some of the remarks that you get from drivers are just incredible. For example, one of the gentlemen who crashed a couple of years ago, in his statement, he said, I don’t know what happened, but I woke up and the car was rolling over. But I woke up. So, we didn’t know what happened, but he woke up. Another guy in a crash that I analyzed a year and a half ago, he said, I opened my eyes, and the car was going down an embankment. I’m thinking, it’s good to have your eyes open when you drive. It was clearly a slight.

There’s no warning other than this drowsy period. I think most people think, Drowsy, I can continue. How much time, if I’m starting to feel drowsy, do I need to be able to nap in order to continue driving? Because you said, If I’m feeling tired, I basically need to get out, stretch, get some fresh air, stop on the side of the road in a safe location, if I’m correct. But when you get drowsy, what’s the amount of time you need to recuperate.

Yeah. I think people need to think, if I’m drowsy, my brain is needing energy, and the only way I can give it energy is to sleep and recycle energy. Now, Van Dongen said that for every one hour of sleep, you get two hours of brain energy. That is slightly different when you have a 20-minute nap. We call it a power nap because that power nap can produce two hours’ worth of energy. As Horne and Reina did back in the 1998, I think it was, they showed that if you have a strong coffee and then follow by a 20-minute nap immediately, that buys you a bit more than 2 hours as well.

Because the caffeine doesn’t kick in right away. 

Yes. Caffeine takes at least 20 minutes. And I didn’t have to, but I did semi-investigate a crash we had a few years ago where a guy stopped. He was drowsy, and he got a can of Red Bull and smashed it down and drove straight off. But within 15 minutes, he fell asleep, rolled his car several times, killed him and his wife. It’s just really sad because all he needed to do to enhance that was to jump in the back seat, have a 20-minute nap, get mom and the kids to go off into the playground, and even have a walk or something while he napped. The two of them would still be alive now, and I wouldn’t have a story, And I’ve heard these many times. There was a gentleman that the police were telling me about. He was driving in the Pilbara of Western Australia. He stopped at a service station for 15 minutes but then drove off and died within 10 minutes. Clearly, he needed a nap, but didn’t have a nap.

He just stopped.

Yeah. If you’re drowsy, a nap is the best thing. If you’re tired, a short break fixes it. If you’re drowsy, just lay down on the back seat, set your Timer on your phone to 20 minutes. If you don’t fall asleep, you didn’t need the nap. Most people will fall asleep, and 20 minutes will go by, it’ll feel like seconds. The alarm goes off, you go, wow, was that 20 minutes already? I also recommend getting up, walking around the car a couple of times to get the blood flowing, oxygen going again, and then have a think. How do I feel? If you feel good, drive. If you don’t feel good, you might want to consider rehydrating, maybe eating some food as Well, then see how you feel and make the decision, but make it a better decision.

Those who say if you’re feeling tired, drowsy, open the windows, listen to music, or take a Red Bull or caffeine. It doesn’t sound like that works.

All of those things will literally buy you seconds of okay. People can dig down and really get a little bit more, and it might last a minute might last two minutes. But then the brain goes, okay, are you comfortable again? You want to wind the window back up because it’s a bit cold. You want to turn that music on? It’s a bit horrible. It’s a bit loud. It is short last and here’s just a little bit on top of that. Out of the 19 crashes that I’ve investigated, 12 of the drivers had 5. 5 or less hours of sleep. That’s the main contributing tractor, 10 of the 19 drivers had passengers who were all asleep. When your passengers are asleep, you don’t do those things that you just spoke about, winding down the window, singing like no one’s listening. No one. You drive, you keep quiet because they look so peaceful, but you are literally risking their life because if you crash, it’s normally one of them who passes away. So, we need to rethink that, too. And if you’re the passenger in any vehicle, you have one job. That is to keep an eye on that driver and make sure they’re okay.

If I’m your passenger, I’ll apologize now. If we get to our destination, your ears might be bleeding, but you will not- But you will be there.

You will arrive.

Yes. And if you If you look drowsy at all, and I’m your passenger, I’m not going to ask you, Are you okay? Because you will definitely say, No, I’m fine. Even if your eyes were just closing, you will say, I’m fine. I will say, I need to go to the toilet. Can you please stop right here? When they stop, that’s when I’ll say to them, you were looking sleepy. I’m driving. And if not, while you’ve stopped, I’m out of here.

Dr. Nick, thank you so Thank you so much for joining me today. Very insightful. A couple of takeaways. Sleep really does matter, and the consistency of that sleep to refuel, to re-energize matters. We go very quickly from being tired to drowsy, to our brain forces us to fall asleep, which means the education, the awareness is so critical in business and industry and in people who are driving in general. The minute you feel tired, stop, even if it’s every hour, stretch, walk. When you start getting drowsy, you must stop now and you must take a 20-minute nap, was my main takeaway, to stay out of trouble while we’re driving. But some very good tips in terms of just being aware of the hazards and how all of us can fall into these traps and start drifting and the consequences are substantial.  

They are. It’s not just about us. It’s about us being able to avoid errant vehicles on the road. In front of 34,000 people, I’ve only had probably less than 20 say, I have never had a microsleep in a vehicle.

I’m not surprised. We get so lucky. We get lucky. Dr. Nick, if somebody wants to get in touch with you, obviously, we’re recording another episode on the science of sleep and some of the other key themes that impact safety. But if somebody wants to get in touch with you, how can they do that?

They can look up the website, which is Beyond Midnight Consulting, or they can look me up on LinkedIn. Just type in Dr. Nicholas Mabbott, and you can reach me through there, or go to nick M, or you can just email me directly [email protected].

Au. Excellent. Thank you so much, nick.

Thank you, Eric. It’s been great talking to you. I love sharing this information, and any opportunity really pleases me because we may be saving people from risk in their lives.

Thank you.

Thank you for listening to The Safety Guru on C-suite Radio. Leave a legacy. Distinguish yourself from the past. Grow your success. Capture the hearts and minds of your teams. Elevate your safety. Like every successful athlete, top leaders continuously invest in their safety leadership with an expert coach to boost safety performance. Begin your journey at execsafetycoach.com. Come back in two weeks for the next episode with your host, Eric Michrowski. This podcast is powered by Propulo Consulting.

ABOUT THE GUEST

Dr. Nicholas Mabbott is a Fatigue Risk Management Specialist with over 28 years of experience in sleep and fatigue risk management. He has provided sleep and fatigue management training and education to over 34 thousand people from a wide range of industries.

Dr. Nick (as he is often referred to) is a self-professed ‘sleep salesman’ and helps people to better understand and get more sleep on dayshift and nightshift, with proven results. He has been successful in returning full sleep to people who have had sleep disorders, reducing their sleep to as low as three hours a night. Without drugs and within six weeks.

He has a YouTube channel called “The Wonder of Sleep” with 23 videos and has recently joined with some awesome musicians to form the artist “Sleep Weaver”. Sleep Weaver has developed a sleep meditation playlist and an alarm playlist called “Wakey Wakey.” These are available free of charge on Spotify and Apple apps. On the YouTube site, you can find more by searching for Dr Nicholas Mabbott, and you may find four webinars and four podcasts.

His recently published book, “The Wonder of Sleep: Beyond Midnight,” is a compilation of 27 years of learning about sleep and the benefits people get from appropriate sleep. The book challenges road safety professionals and sleep scientists to examine and test new theories on better managing sleep, workplace safety, and road safety. It also provides simple and practical steps to finding great sleep rhythms and living the best life possible.

Email: [email protected]

Web: www.beyondmidnight.org

Linked-in: https://au.linkedin.com/in/drnicholasmabbott

YouTube Channel: https://www.youtube.com/watch?v=Rry–BS3y44

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Fatigue Risk Management: Ensuring Safety in High-Risk Work with Susan Sawatzky

The Safety Guru_EP 109_Susan Sawatzky_Fatigue Risk Management Ensuring Safety in High-Risk Work

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In this episode, we deep dive into the critical topic of effectively managing fatigue in high-risk work environments with our special guest, Susan Sawatzky. Join us as we explore various factors that contribute to fatigue and discuss strategies to effectively mitigate risks and manage its effects. Tune in to learn how these approaches can enhance worker safety and productivity, emphasizing safety as a priority in industries where every second counts. Listen now!

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Real leaders leave a legacy. They capture the hearts and minds of their teams. Their origin story puts the safety and well-being of their people first. Great companies ubiquitously have safe, yet productive operations. For those companies, safety is an investment, not a cost for the C-suite. It’s a real topic of daily focus. This is the Safety Guru with your host, Eric Michrowski, a globally recognized ops and safety guru, public speaker and author. Are you ready to leave a safety legacy? Your legacy success story begins now.

Hi, and welcome to the Safety Guru. Today, I’m very excited to have with me Susan Sawatzky. She does a lot of work in the safety space, particularly around fatigue management and the application of fatigue management systems within organizations, particularly in a high-risk industry. Susan, very excited to have you with me on such an important topic. Why don’t we start out with a bit of an introduction to how you got into this space?

Thanks, Eric. Yeah, it’s interesting because I’ve had a bit of a long career path. I actually started my first career as a junior high math and science teacher, and I guess you could say that’s where I learned my stress management skills, which is an area that we specialize in. But through a series of events, I ended up leaving teaching and moving into health and safety. And I worked for one of the key safety associations. And in that work, I ended up managing the fatigue portfolio for the Canadian oil and gas industry. And that was a really enlightening moment for me because I discovered my passion for managing this was quite strong. I found it was very much an under-recognized hazard, and I really enjoyed making safety information relevant and meaningful for people. Right. And so, I shifted my career and really tied that into a key focus of what I was doing, especially as I became a consultants. In terms of certifications, I have a master’s in industrial psychology, and a lot of people aren’t really aware of what an industrial psychologist does, but it’s basically a professional who helps organizations develop the systems and processes that they need to enhance their human capital, their people. And what we’ve really learned is that making businesses better for people just makes better businesses. I do work as an adjunct professor. I guess carry my teaching on a little bit in that way as well. I instruct for three different universes. To say it is also very much an honor to be on your show and share some of this information with your listeners.

Cool. So, let’s talk a little bit about fatigue and why we How do you care about fatigue within an organization.

Yeah, I think the best place to start is with probably one of the most famous studies ever done, Looking at Fatigue. And that just notes the impairment that fatigue causes when we reach the higher levels. And this study was done way back in the 1990s, but it’s been repeated so many times since. And in essence, what the researchers did is they got a lot of people drunk. And then once they sobered up, they let them become really tired. They kept them awake for 28 hours straight. And they just compared their ability to perform mental and physical tasks in both of those states. And what they found was that Now, at only about 17 or 18 hours awake, we perform at the same level of impairment as somebody with a blood alcohol level of 0.05. Around 21, 22 hours awake, we’re as impaired in our abilities as someone at the legal limit with a blood alcohol level of 0.08. And at about 24 hours awake, we’re as impaired as somebody with a blood alcohol level of 0.10, which is well over the legal limit. And if you take that information and you put it into a work application and you think about someone who shows up at the workplace legally drunk, you’re not going to give them the keys to the company vehicle and say, Yeah, just be careful out there, right?

But if somebody shows up and they’re like, I’m exhausted. I haven’t been able to sleep. I’ve not slept for several days. We just don’t have that same awareness of impairment and how it can endanger someone. It’s interesting because the National Safety Council has noted that fatigue is contributing to about 13% of all workplace injuries. I mean, that’s a significant number. More than one in 10 likely have fatigue contributing to it. I find that when I work with organizations, a lot of the incidents that are related to fatigue get overlooked. So, companies are really good at figuring out those low-frequency, high-severity incidents. The guy drove off the road at 2:00 AM. Okay, yeah, we get that’s fatigue, right? But those higher frequency, lower severity incidents are often the ones that companies miss entirely if they don’t have fatigue integrated into their incident investigation process. So, these are the incidents that often get reported as work or error. And the key to identifying or ruling out if fatigue was contributing to those incidents, it really comes down to asking the right questions and noting the precursors within an incident to recognize that and fatigue was a big part of that.

And are there organizations that are more at risk? Are there some factors that are more likely to increase the risk profile?

Absolutely. There really are organizations that would be what I would call high risk in terms of fatigue and fatigue-related issues. And I think one of the more difficult safety aspects to thinking about that is that we all know that fatigue involves not just workplace factors, but also personal factors. So, we know that when it comes to the personal factors, it’s dependent on how much quality or quantity of sleep people are getting. Do they have a lot of personal commitments? Do they have sleep-related issues or health concerns or commute a long way to work? But within the workplace, there are definitely factors that influence how high risk a company is. Some of the factors that an organization wants to be aware of, number one, high-risk schedules. Do you have shift work, night shifts, long rotations, long work hours? Those immediately put an organization into a higher risk because you’re setting up a situation where people are likely to become fatigued. Other risk factors, any driving requirements, and whether that’s driving on site, like a warehouse or mining, transportation or long commutes, all of those increase the risk. Physically and mentally demanding work will increase the risk of fatigue, but surprisingly, also monotonous and boring work can increase those risks.

Because if you think about it, when you’re doing something really boring, you start to… Makes sense. Yeah, tired and tuning out. And situations like control room operators, for example, that can be a really big issue. Anything that’s safety sensitive, and I define that really loosely, if someone No one doesn’t follow the protocols and they can get hurt doing it. I call that safety sensitive. High stress environments, especially if you got high demands from clients that you’re trying to meet. And then just general things like lack of breaks or resting areas, chaotic environments, noise, vibration, all of those add to it. And one other thing that often gets missed is the demographic of your workers. So, if you have workers of older workers, and by that, I mean, really, honestly, over 45 doing shift work, that can start to have an impact on how likely people are to be fatigued.

Is there something as well in terms of the types of shifts? Because sometimes, as an example, there’s a six on, three offs where you’re having to do early mornings and switching to late evenings or those types of pieces having a different impact versus four long days. Is that a variable as well to consider?

Absolutely. And in fact, it can be relatively complex to figure the best shift to have in relation to your organization. When it comes to shift scheduling, I often refer to a client who runs the biomathematical research on the existing schedules. But there are some general principles. In general, you shouldn’t shift people backwards. They should shift forwards, so they should go afternoons to evenings rather than evenings backwards. Yeah, other general principles are just keeping the reasonable. We know that after four-night shifts, Workers tend to become more fatigued because we recognize that by the fourth night, that sleep debt is starting to catch up and your circadian haven’t shifted you to the new shift. And a lot of the shifts that do exist, for example, the four and two, four and three, for example, those have been run through the biomathematical modeling to be determined as good shifts for those organizations. So, I would strongly suggest that when a company is looking to optimize the shifts that they have, they run that through the software and really understand where the risks are greatest.

We’ve touched a little bit on some of the patterns that can impact or increase your likelihood of having some issues around fatigue within your organization. What are some effective strategies that you’ve seen in terms of managing that fatigue risk within an organization?

When it comes to managing fatigue in large and even mid-size organizations and high-risk industries, I really have three principles that I apply. The first principle, the first main thing is that the complexity of your fatigue risk management strategy should align with the complexity of your risks and your operations. So, I’m not going to put this big, complex strategy on a medium or low-risk company that has pretty straightforward operations. But if you have really high risk and lots happening in your operations, you are going to need things like what’s called a five-level fatigue risk management strategy, which just has redundancy built into it to help ensure you’re better managing the risk. And to figure that out, I normally just do a bit of a fatigue audit and then provide them a gap analysis. Like, what do you have for risk? What do you already have in place? What are the things you need to add to really make sure that you’re managing that to the best of your organization’s abilities? I think my second key principle is that when you’re doing that overarching fatigue risk management strategy, I can design that for the company, but implementation has to be collaborative.

You have to have input from workers to operations, supervisors, across the board, if you really wanted to integrate and make a difference. There is no one size fits all. Here’s a strategy, everyone uses it. You’ve got to really have the feedback and tailor it to fit what you’re already using for safety strategies. And then I think my final one, and I know our company is a little bit unique in this approach, but I really think you should try to make your strategies quantifiable. And when you do that, you just create a clear course of action for supervisors, workers, and there’s just no guesswork. And I’ll maybe give you an example of that because that one’s not quite as clear. So, Let’s say you have a worker, and they show up, and either they self-identify fatigue or the supervisor who’s been trained, they can see it, they recognize it. First step is quantified how tired you think the worker is, and you do that on a scale. So, you can use descriptive words like a little bit tired or very tired, but you put those on a numbered scale. Next step is you’re going to have a structured conversation between the supervisor and the worker.

And again, every question that the supervisor asks gets rated on a numeric scale. So, it’s not just the qualitative answer, there’s a number. And then it’s really easy to take those numbers and say, okay, well, if self-identification and discussion led to this number, here’s the list of countermeasures that you should be looking at doing. And it could be everything from have someone grab a cup of coffee to take a nap before they start shift to, we’re not putting any safety-sensitive work in front of this person because they’re just not going to be safe doing it. So, when you quantify it, I think it just makes all the decision making so much easier. And those are the three big principles we apply when I work with companies. Sure.

And what are some of the set challenges that you face or that fatigue management approaches will face in organizations?

That’s a really good question. And I think it’s important to think about that when organizations are working to bring in fatigue risk management. Knowing those barriers ahead of time is just really useful in anticipating them and then working to overcome them before they block your progress. Right. Some of the big barriers I see is lack of training. If your organization, and by that, I mean your workers, your supervisors, even your contractors, if they don’t really understand that fatigue is actually a health and safety concern, if they just see it as, Well, that’s part of the job, or that’s what we have to do to get the work done, you’re going to face barriers right off the top. It makes sense that people don’t always see it because as a society, we pay people and reward fatigue. You get paid more to work the night shift or the longer hours. So, we’ve incentivized it. So, it is a little bit of backtracking to say, okay, well, now we see that this creates risk. I think another issue that lack of training is, workers will just have their one or two go-to strategies, and they won’t have a big toolbox of strategies.

I have those one, two that I always use, but I don’t know about all these other ones that could help me better manage fatigue. And then There is definitely the Superman mentality. So, it’s just what I term. I mean, everyone can relate to that concept, right? The workers who are like, I’ve done this for years. I only need five hours sleep. Fatigue doesn’t impair me at all. I’m good. I’m good. I’m good. And research, hands down, shows that over time, the more and more fatigued we are, our impairment does increase, but we become less and less aware of how it’s impairing our abilities. So, it makes sense that people don’t think it’s impairing them, but it definitely is. I think another big barrier that I often see is employers that don’t fully recognize the risks to their organization when they’re not managing fatigue. So, they might not see how it’s impacting things like worker health, which, of course, can impact your worker’s compensation or your benefits and even absenteeism. Of course, worker safety, not always recognizing those incidents, but other areas like productivity or employee retention or even just your overall work culture. Tired and cranky workers tend to create more conflict in the workplace.

It’s not such at the right place to be. So, all of those can have an impact. Right. And I think one of the biggest barriers overall that I see is that, especially in certain industries, it’s simply perception. So, in some industries, it’s acceptable. In things like aviation, for example, or even long-haul transportation, you can pull over and have a nap on the job. That’s all right. But many industries, sleeping on the job is just seen as lazy and incompetent and not acceptable. And this really does bother me a little bit because I think a nap as short as 10 or 15 minutes can help with at least low levels of fatigue. So, letting someone take a normal break that they would already have and go for a 15-minute nap, that might be completely unacceptable. But that same worker could go for a 15-minute smoke break, and nobody has an issue, right? So, I think challenging those perceptions that people have about sleep and napping on the job, that’s a really big barrier to be aware of.

And we’ve talked about this before on the podcast. Are there ways that you’ve seen that work? For example, in tech, they often will have an official nap room, or they’ll have special chairs that encourage people to nap that essentially are helping create a new paradigm around What is acceptable here?

Absolutely. Yeah, there’s physical changes you can make within your work group, within your work environment, for example, napping rooms, as you mentioned, or even treadmill and ways for people to stay active if they’re in a control room environment, for example. But I’ve also seen companies that go ahead and put in these napping rooms, and no one uses them because it’s still the culture that it’s not really that acceptable or who are you to have to go for a nap? The rest of us are just fine. And so I think influencing the culture is really your biggest one, making sure people are aware of why we care and why we want to manage it. But there are a lot of things environmentally, so napping rooms, but also lighting, ergonomics. There are many things you can do that will reduce overall fatigue people are feeling.

This episode of the Safety Guru podcast is brought to you by Propulo Consulting, the leading safety and safety culture advisory firm. Whether you are looking to assess your safety culture, develop strategies to level up your safety performance, introduce human performance capabilities, re-energize your BBS program, enhance supervisory safety capabilities, or introduce unique safety leadership training and talent solutions, Propulo has you covered. Visit us at propulo.com

Are there differences by industries that you’re seeing in terms of strategies that do work around fatigue? In some environments, it’s a legal requirement. You talked about long-haul trucking as an example. There are requirements around rest and up that are legislated. What are some of the practices you’ve seen around by industry that work well?

I think one of the reasons that fatigue is often under managed in a workplace is that with the exception of only a few industries like transportation or nuclear, fatigue is just not well regulated at all. Sure. And even some industries that do regulate it, like ground transportation, The legislation isn’t always aligned with what we know about human fatigue and circadian rhythms, and it can sometimes even inhibit the ability of people to manage fatigue in the work, right? So, although if the legislation is really good, it isn’t a catch-all. They can still have issues in those industries. But employers in other industries where there’s no legislative framework around it, they have to really go above and beyond to fully manage that risk. And I mean, a big piece of that comes down to recognizing how it’s impacting your company and some of the negative impacts you’re already having in terms of safety and health and whatnot. Employers that do bring in comprehensive fatigue risk management, they’re really choosing to do so based on their understanding of reducing risks. So, reducing safety risks and recognizing the financial advantages when they increase worker productivity and retention and overall worker health.

OSHA really overall for most industries, rather than setting legislation, they just have recommendations when it comes to fatigue management. And of course, And one of their key recommendations is providing worker training and education so that people are at least aware of the hazard. And to me, that one makes a lot of sense. We train on so many hazards in the workplace, and yet I’ll go into high-risk industries and high-risk schedules and say, When’s the last time you did fatigue training? And they’re like, oh, I don’t know. Maybe 10 years ago, we talked about it. It’s funny how that one just doesn’t get trained on the level that people should be aware if they’re dealing with a hazard.

I think you touched on a point there in terms of the legal requirements. The legal requirement is the minimum requirement. But as you said, they’re not always designed with the best medical guidance and advice. Sometimes you can rest on saying, I’m meeting the legal requirement, but it doesn’t mean you’ve eliminated fatigue. It’s how do I go above and beyond? As you mentioned before, there’s a lot of very negative incentives Overtime being one of them, and how overtime gets allocated, specifically in some industries, where I remember we talked in a prior episode of this podcast, even in healthcare as an example, that in the UK, they legislated how many hours people could work, but it didn’t stop the extreme overtime that was occurring because the incentives are still there. In some cases, some industries, when you’re getting to double overtime, triple overtime, it can be very lucrative to work those long days and risky.

Yeah, I couldn’t agree with you more. And sometimes it’s not even the employer that’s putting up the barriers in terms of fatigue management. Sometimes it’s the union or the workers themselves. I’ll share a quick story about that. I was doing some work up north in the Yukon, actually, and I was working at a mining organization and doing some training. And I walked in the door and the head of the union for the miners walked up and said to me, Lady, because it’s a mind, and he goes, Lady, if you’re here to tell us that we have to change our shifts, we’re walking every last one of them. And I’m like, Okay, it’s all right. No worries. I’m just here to share some information, do some training. And so we did the training. And as bad luck, I guess, would have it, they did have a fairly major incident and one that could have caused a lot of fatalities. It was pure luck that it didn’t cause fatalities, and they could recognize it completely as caused by fatigue. And so, I went up to the mine about a month after this, and the exact same guy, Frank, I’ll never forget him.

He walks up to me, and he goes, Yeah, okay. We’re open to some conversations. So, I think The training can just play a really big part in that. It’s not going to overcome the lack of legislation and certain industries. It’s going to take a lot of work to really move that culture forward to recognizing and managing fatigue. But I do think getting the information out there is a great way to start.

It’s also a topic that we’ve never learned. You don’t go to school and learn about how to sleep. You don’t hear or learn about this as you your career, except in some industries. I started in aviation, and in aviation, there was a lot of focus around fatigue, mostly around managing jet lag. And doctor would come and present and teach, and there’d be very practical applications around it. But in most other industries, nobody comes to talk about sleep, fatigue, and managing it.

Yeah, you are 100 % correct. And it’s interesting, we talk about the three pillars of health, those three decisions that we make every day that it has such a huge impact on our health and wellness. And the first, of course, is nutrition, and the second is exercise, and the third is sleep. And we tend to know quite a lot of information about nutrition, and we know the latest hit workout and running and all of that. Tons of information on exercise. But yeah, sleep is just not as well known in terms of the science behind it and the things that can help us sleep better and nap better. And yeah, I agree. It’s really one of those areas that we haven’t tapped into in terms of awareness and education that we really need to.

And in some industries, I think there’s also some reluctance to address it because you’re starting to touch the out of work environment, starting to start reaching into your home and how you rest and the home circumstance. And I know for some executives, that can be a scary piece because it’s one thing to control the work environment at work. But here, sleep is not something you normally do at work unless you have nap time.

Yeah, absolutely. And it’s a little bit like a lot of human risk factors. It’s that Squishy part of safety. It’s hard to put together a perfect SOP that’s going to manage all those risks. You can do that when you’re looking at confined space and working at heights, but fatigue is just not that easy. It’s so much more complex. And I think you touched on what is really one of the foundational pieces in managing fatigue, and that is you can’t just bring in a bunch of policies and procedures and expect to manage fatigue in your organization because you’re only addressing the workplace factors. Unless you really engage your workforce and bring people on board to recognize that fatigue is a health and a safety issue that impacts all of us, that’s the only way you’re going to start to have an impact on some of those personal outside guide factors that influence fatigue in the workplace.

Absolutely. Thank you so much, Susan, for coming and sharing some of your experience around fatigue management and how it can be a key contributor to safety outcomes and some ideas around how to make a positive impact in this space.

Yeah, it’s been a real honor. Thank you so much, Eric, for having me on. I appreciate it.

And if somebody wants to get in touch with you, how can they do that?

Absolutely. People can reach out through my email. It’s Susan, S-U-S-A-N, and then @wearein-scope.ca, so I-N and then a hyphen, and then scope.ca. Also, our website, which is also in-scope.ca. You can go there and check us out and feel free to reach out.

Perfect. Thank you so much, Susan.

Thanks.

Thank you for listening to The Safety Guru on C-suite Radio. Leave a legacy. Distinguish yourself from the past. Grow your success. Capture the hearts and minds of your teams. Elevate your safety. Like every successful athlete, top leaders continuously invest in their safety leadership with an expert coach to boost safety performance. Begin your journey at execsafetycoach.com. Come back in two weeks for the next episode with your host, Eric Michrowski. This podcast is powered by Propulo Consulting.   

ABOUT THE GUEST

Susan Sawatzky is the President of In-Scope Solutions, a company dedicated to managing human risk factors or “The People Part of Safety” with a focus on fatigue risk management, stress management, mental health and wellness, enhancing healthy workplace cultures, and psychological health and safety in the workplace. Susan leads her team in providing awardwinning training based on a belief that emphasizes the importance of engaging people with the content and fostering a deep understanding of its relevance to their work and lives.

Susan is an instructor with the University of Alberta, the University of New Brunswick, and the University of Calgary, instructing Fatigue Management, Safety Management Systems, Business & Leadership, Human Performance Leadership, and Psychological Health and Safety, among other courses in their various OHS Programs.

Susan’s specialization in fatigue risk management began over a decade ago when she managed the fatigue portfolio for the Canadian Oil & Gas Safety Association. Since then, she has assisted numerous organizations in conducting fatigue risk audits, developing customized strategies, integrating fatigue mitigation measures into their workflow, and implementing fatigue-based technology. Her clients span through numerous industries all across North America.

Susan is also an international speaker and keynote conference presenter. She has presented for a variety of conferences and organizations with notable clients including the American Society of Safety Professionals, the Global Conference on Fatigue Management, and the National Aeronautics and Space Administration (NASA).

For more information: www.in-scope.ca

Susan Sawatzky, MA Ind. Psych, B. Ed, CRSP, HSA

President, In-Scope Solutions

[email protected]

P: 403-874-8271

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